Masonry contractors are highly skilled professionals who build a range of structures, including retaining walls, pool decks, outdoor fireplaces, and patios. They must possess certain skills to do this kind of important, technical hardscape work. Here are four skills that the best masonry contractors have when working on landscapes in the Sterling Heights and Rochester Hills, MI, areas.
1. Craftsmanship and Being Exceptional at the Essentials
There are certain skills that good masonry contractors have. The contractors who stand apart not only have these skills but are also exceptional in developing and using them at the highest levels. Simply put, they possess uncommon craftsmanship:
Stand-out contractors have a thorough command of construction knowledge. They know how to build stunning, strong structures that are enjoyed by customers for years to come.
They understand construction techniques, materials, and processes that are at the core of what they do.
They’re experienced in dealing with concrete foundations, steel reinforcement, and waterproofing methods.
They’re adept at using the tools and equipment of their trade effectively and safely.
They’re well-versed in reading blueprints and drawing accurate diagrams to ensure everything goes according to plan.
2. Outstanding Communications Skills
The best masonry contractors are effective communicators. They’re valued for their ability to communicate clearly with their customers, subcontractors, suppliers, and others. They’re able to explain concepts and next steps, so that everyone understands exactly what needs to happen, when, and by whom. But they don’t view communication as a one-way conversation. They actively listen to their customers and everyone who is part of the process. They ask for clarity when they’re not sure of something.
3. They View Building a Customer Relationship as a Skill
What does that skill look like? It’s the contractor having enough confidence in their abilities that they’re really able to focus on what the customer wants or is looking for and then, once that vision is established, becoming a collaborator and partner with the customer in making that goal a reality. It’s a skill that’s constantly in play and being developed.
4. They See Imagination as a Skill
Customizing the vision for a customer in a way that exceeds their expectations is the constant target of great masonry contractors. And the skill that affords the greatest chance of success is imagination. It’s the ability to propose a new solution. It’s a mindset of not being satisfied with good enough. It’s the belief that no two customers are the same and no two builds are the same.
Skills like exceptional precision and technique as well as a focus on getting the job done right are mainstays for masonry contractors. But what sets top contractors apart is not defaulting to previous successful designs born out of exceptional abilities, simply out of convenience or ease. The difference is helping customers achieve their vision—and turning it into something special that will endure.
Related: 6 Reasons to Choose the Look of Flagstone for a Walkway in Rochester Hills and Canton, MI
